Privacy Policy | Performance Marketing University

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Privacy Policy

Last updated: July 2026.

These are general policies provided for convenience. Please have a qualified legal professional review them before you rely on them.

This Privacy Policy explains how Performance Marketing University ("PMU", "we", "us", "our"), a brand operated by Krsna Global Gurukul OPC Private Limited, Hyderabad, India, collects, uses, shares, and protects your information when you visit our websites, buy our products, or use our Services. By using the Services, you agree to the practices described here.

1. Information We Collect

We collect the following types of information:

  • Contact details that you provide, such as your name, email address, and phone number.
  • Payment information processed through Razorpay. We do not store your full card or bank details on our own servers; these are handled by Razorpay under its own security standards.
  • Account and purchase data, such as the products you buy, your order history, and support requests.
  • Usage data, such as pages viewed, links clicked, device and browser type, IP address, and how you interact with our content.
  • Cookies and tracking pixels, including the Meta Pixel and Google tags, used for analytics and advertising.

2. How We Use Your Information

We use your information to:

  • Deliver the courses, workshops, coaching, and services you purchase
  • Process payments and send receipts, invoices, and account updates
  • Provide customer support and respond to your requests
  • Send you educational content, offers, reminders, and updates
  • Improve our products, website, and marketing
  • Measure and optimise our advertising campaigns
  • Meet legal, tax, and accounting obligations

3. Cookies, Pixels, and Analytics

We use cookies and similar technologies to run the website, remember your preferences, and understand how visitors use our pages. We also use the Meta Pixel and Google tags (such as Google Analytics and Google Ads tags) to measure results and show relevant ads on Meta and Google platforms. You can control or disable cookies through your browser settings, though some features may not work correctly if you do.

4. Third Parties We Share Data With

We share information only with trusted providers that help us run the business, and only as needed for them to perform their role:

  • Razorpay to process payments securely.
  • GoHighLevel as our CRM to manage contacts and send communications by email, SMS, and WhatsApp.
  • Meta (Facebook and Instagram) for advertising and measurement.
  • Google for analytics and advertising.

These providers process data under their own privacy and security terms. We do not sell your personal information. We may also disclose information where required by law or to protect our legal rights.

5. WhatsApp and Email Communication, and How to Opt Out

If you give us your contact details, we may contact you by email, SMS, or WhatsApp with support messages, purchase updates, educational content, and offers. You can opt out at any time by:

  • Clicking the unsubscribe link at the bottom of any marketing email
  • Replying STOP to an SMS or WhatsApp message
  • Emailing us at [email protected]

Even after you opt out of marketing, we may still send essential messages about your account or purchases.

6. Data Retention

We keep your information for as long as your account is active or as needed to provide the Services, and after that only as long as required to meet legal, tax, and accounting obligations or to resolve disputes. When information is no longer needed, we take steps to delete or anonymise it.

7. Security

We use reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. Payment data is handled by Razorpay using industry-standard security. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your Rights

Subject to applicable law, you may request to access, correct, update, or delete the personal information we hold about you, and you may ask us to stop sending marketing messages. To exercise these rights, email us at [email protected]. We will respond within a reasonable time and may need to verify your identity first.

9. Children

The Services are intended for adults and are not directed at anyone under 18 years of age. We do not knowingly collect personal information from children. If you believe a minor has provided us with information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be posted on this page with a revised "Last updated" date. Please review it periodically.

11. Contact

For any privacy questions or requests, contact:

Performance Marketing University
Email: [email protected]
Phone: +91 76718 88251
Hyderabad, Telangana, India